How To Improve Your Employee Communication Skills


How well do you communicate responsibilities to your team? How you speak with each of your team members directly affects their performance. The Butterfly Team, via our e-book Your First 50 Days, shares insights on how to improve communication skills with your employees.

In proactive communication (when you initiate a conversation), think about the outcome you desire. For example, what if you want an employee to understand how important it is to finish a task by the end of the week? You would want to clearly define the steps, and possibly repeat them for assurance. For example, you could say, “Just to be clear, the deadline is Friday 5 PM, so you’ll need to send the file by then.”

What if you want one of your team members to feel empowered by a specific task? You should motivate her. You could say, for example, “I know that your skills are the right match for this project, so I am confident that you’ll excel!”

Now, here are a few more tips you can implement to “up your employee communication game”:

1. Exude confidence, but don’t be arrogant.
To receive respect from your team, show that you are knowledgeable and ready to lead. But, never talk down to your employees; respect goes both ways.

2. Be cognizant of timing.
How and when you communicate something to your team can be just as important as the actual message. Timing and context are key!

3. Always listen!
Those who are the best listeners are also the best communicators. By actively listening, you can understand your employees’ motives much more, and empathize with their concerns.

For further reading, check out our new e-book Your First 50 Days, available for download!

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